Questions, Answered

Primer+™ is a 2-in-1 treatment primer and moisturizer, formulated to medical-grade safety standards.

It was originally developed by Dr. Minas Chrysopoulo, Board-Certified Reconstructive Plastic Surgeon, as a post-surgical topical, then refined into a daily primer that creates a smooth, silky base for makeup while visibly improving the look of skin texture and uneven tone.

Primer+™ is different because it's formulated to medical-grade standards and does three things most primers don't.

It delivers 17% Stabilized Vitamin C (one of the highest concentrations in any primer), the all-natural ProBiosyn-4™ complex (Aloe Vera, Linoleic Acid, Oleic Acid, Licorice Extract), and an anhydrous, hypoallergenic base with medical-grade dimethicone — with no preservatives, parabens, or fragrances.

Primer+™ leaves a smooth, silky finish that's neither overtly matte nor dewy.

The medical-grade dimethicone creates a soft, even canvas, so foundation and other products sit beautifully without separating or settling into fine lines.

Yes, Primer+™ is fragrance free, with no added perfumes or essential oils.

You may notice a very subtle natural scent from the ingredients themselves, but nothing perfumed — which makes it a safe choice for sensitive skin and anyone who avoids fragranced products.

No, Primer+™ is never tested on animals, and it's 100% vegan and cruelty-free.

This has been our standard since day one — never has been, never will be.

Yes — Primer+™ is formulated and manufactured entirely in the USA.

It's made to the same standard Dr. C uses in his surgical practice, under pharmaceutical manufacturing standards.

To use Primer+™, apply a pea-sized amount to each cheek, smooth it gently across your face, and follow with foundation, sunscreen, or makeup once it's fully absorbed.

A little goes a long way — the formula is concentrated, so you only need a small amount per application.

Primer+™ helps your makeup go on smoothly by smoothing over fine lines and pores, so foundation sits evenly without looking cakey and lasts all day.

The medical-grade dimethicone creates a silky canvas that lets foundation glide on and stay in place throughout the day.

Yes, Primer+™ is specifically formulated to be worn under foundation, as the first step in your makeup routine.

Apply Primer+™ first, let it fully absorb, then apply your foundation as usual — your makeup will sit more evenly and last longer.

Yes, Primer+™ can be worn under sunscreen as part of your daily routine.

Apply Primer+™ first as your treatment step, then layer sunscreen on top. It also works well alongside any other skincare products in your regimen.

Yes, you can layer foundation, sunscreen, and other skincare products over Primer+™ once it has fully absorbed.

Primer+™ is designed as a foundation primer and treatment step — it creates a smooth, silky canvas and helps your makeup last all day.

You may notice mild discoloration on white fabric after prolonged, direct contact before it fully absorbs.

To avoid this, allow Primer+™ to absorb fully before dressing. Once absorbed, it doesn't transfer.

Three ingredient categories, nothing else — with no preservatives, parabens, fillers, or hidden ingredients:

• Two forms of stabilized Vitamin C — tetrahexyldecyl ascorbate and L-ascorbic acid (17% combined)

• ProBiosyn-4™ — an all-natural complex that supports skin barrier hydration and texture (Aloe Vera, Linoleic Acid, Oleic Acid, Licorice Extract)

• Medical-grade dimethicone, a non-comedogenic skin protectant

Stabilized Vitamin C is a form of Vitamin C that resists oxidation, which means it stays effective longer than standard Vitamin C formulas.

Many forms of Vitamin C are unstable and oxidize when exposed to air. Oxidized Vitamin C loses its effectiveness — and turns brown, which is why many Vitamin C products are colored brown to disguise this. Primer+™ uses two stabilized forms that resist oxidation, so the formula stays white and you receive the full ongoing benefit of the 17% concentration.

Primer+™ contains 17% Stabilized Vitamin C, which is one of the highest concentrations available in a primer.

Higher concentrations exist in standalone serums but are typically less stable. Primer+™ delivers 17% in a stabilized, anhydrous formula that maintains its potency over time.

Yes — Primer+™ is safe for daily use. It's hypoallergenic and contains no preservatives, no parabens, no synthetic fragrance, and no phthalates — ingredients linked in multiple studies to skin sensitivity and, in the case of certain preservatives and fragrance compounds, broader health concerns.

It's also 100% vegan and never tested on animals. Primer+™ is clinically tested and has received the National Parenting Center Seal of Approval for its safety profile.

No, Primer+™ contains no hidden or undisclosed ingredients — the full formula is published openly.

The complete ingredient list is two forms of Vitamin C (Tetrahexyldecyl Ascorbate and L-Ascorbic Acid), medical-grade Dimethicone, and the ProBiosyn-4™ complex (Aloe Vera, Linoleic Acid, Oleic Acid, Licorice Extract). Nothing else.

Primer+™ stands out from other Vitamin C products by delivering 17% Stabilized Vitamin C — one of the highest stable concentrations available — in a dual-form complex that resists oxidation.

Most Vitamin C serums and primers contain just 5–10%, much of which degrades quickly once opened. Oxidized Vitamin C turns brown and stops working — that's why many Vitamin C products are brown to begin with. Primer+™ uses tetrahexyldecyl ascorbate and L-ascorbic acid engineered to stay stable, so the formula stays white and you know it's still active.

With consistent daily use, Primer+™ is formulated to visibly reduce the appearance of dark spots, hyperpigmentation, and uneven skin tone — including discoloration from prior skin injury such as scarring or burns.

It may also help reduce the appearance of post-procedure hyperpigmentation after treatments like IPL or laser — consult your physician first.

Primer+™ won't fill in deep, pitted, or "ice-pick" acne scarring, and it isn't designed to change freckles — those aren't what this formula is built to address.

Yes, Primer+™ smooths over fine lines and pores, and with daily use the 17% Stabilized Vitamin C helps visibly reduce their appearance over time.

The silky finish creates an even surface so makeup sits evenly and never looks cakey, while the Vitamin C works to refine skin texture with consistent daily use.

Primer+™ fades the appearance of dark spots using 17% Stabilized Vitamin C, which visibly reduces uneven tone with daily use.

At this concentration, stabilized Vitamin C helps reduce the look of hyperpigmentation — the darker areas of skin that appear uneven — without lightening your natural skin tone. Results build with consistent daily use.

Yes, Primer+™ helps visibly reduce the appearance of post-acne marks that are flat or slightly raised.

Primer+™ does not "fill in" pitted or "ice-pick" type acne scarring — those require different treatment approaches. For flat post-acne discoloration, daily use can visibly improve appearance over time.

Primer+™ is hypoallergenic, so irritation is very unlikely, though some users may experience a brief mild stinging that stops quickly.

The brief stinging is a normal reaction to the dual Vitamin C complex and is not a sign of irritation. The formula contains medical-grade dimethicone, a non-comedogenic skin protectant. Do not apply Primer+™ to open wounds or too close to the eyes.

Yes — Primer+™ is safe for sensitive and post-treatment skin, which is the very population it was originally developed for.

Dr. Minas Chrysopoulo, Board-Certified Reconstructive Plastic Surgeon, formulated it for use on sensitive, post-surgical, and post-treatment skin, including patients recovering from breast cancer reconstruction. It's non-comedogenic and clinically tested, with a 94% satisfaction rate and 0% adverse reactions in independent lab testing.

You may notice a brief, mild stinging from the active Vitamin C complex — this is normal and passes quickly. Avoid applying to open wounds or too close to the eyes.

Yes, Primer+™ is suitable for all skin types — sensitive, dry, oily, and combination — and is hypoallergenic and non-comedogenic.

The medical-grade dimethicone is a recognized skin protectant, and the formula was developed to meet pharmaceutical safety standards.

Yes, Primer+™ is non-comedogenic, meaning it is formulated not to clog pores.

The medical-grade dimethicone in the formula is a recognized non-comedogenic skin protectant.

No, Primer+™ does not contain SPF or sun protection.

We recommend applying your preferred sunscreen over Primer+™ as part of your daily routine. The two layer beautifully together.

A tube of Primer+™ typically lasts 2 to 3 months with daily use of a pea-sized amount on each cheek.

Because the formula is concentrated, a little goes a long way — so each tube delivers consistent daily use over a meaningful period.

Primer+™ is designed for daily use, and continued use is recommended to maintain visible improvements in skin tone and texture.

Results build with consistent use and aren't permanent once you stop — the same as any active skincare ingredient. Skin is dynamic and constantly renewing, so Primer+™ delivers ongoing benefits with regular application rather than a one-time effect.

Orders are typically processed within 1 to 2 business days, and you will receive a confirmation email with your order number as soon as you place it.

If you don't see the confirmation in your inbox, please check your spam folder and add us to your address book to make sure future updates come through.

We ship all orders via USPS, with delivery within the Continental United States typically taking one to a few business days depending on the time of year.

You'll select your preferred shipping option at checkout. Bulk orders may ship USPS Ground depending on quantity. We've had excellent results with USPS over the years.

Yes, you can enter a different shipping address at checkout, with one address per order.

Please double-check that the address is correct — we ship to one address per order, and we're not able to recover packages sent to incorrect addresses. If a package is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend it.

Yes, we ship internationally via USPS First Class International Mail without tracking.

A few important things to know before placing an international order:

• The shipping fee covers postage and handling only — not duties, taxes, VAT, or brokerage fees

• Customs charges are determined by your country's customs office and are the buyer's responsibility

• We have no control over customs inspections or delivery times once the package leaves the United States

• We do not accept returns on international orders, so please reach out with any questions before ordering

If your package is lost or damaged, contact us right away so we can make it right.

Please inspect your order as soon as it arrives. If anything is damaged, defective, or you've received the wrong item, contact us at weloveourcustomers@invicibleskincare.com. For lost packages, please confirm the address on your order is correct, since we're unable to replace packages lost in transit due to address errors.

Yes — Primer+™ comes with a 60-day money-back guarantee, limited to one per customer.

You have 60 days from the date you receive your order to request a refund — even if the product has been opened and used. Dr. C stands behind the formula, and we want every customer to feel confident trying Primer+™ for themselves. We reserve the right to review returns for signs of misuse. International orders are not eligible for the guarantee.

Our return policy is a 60-day money-back guarantee, limited to one per customer, giving you 60 days from delivery to request a refund — even if the product has been opened and used.

You'll need your receipt or proof of purchase, and we reserve the right to review returns for signs of misuse. To start a return, email us at weloveourcustomers@invicibleskincare.com. International orders are not eligible for return.

To start a return, email us at weloveourcustomers@invicibleskincare.com within 60 days of delivery and we will guide you through the process.

If your return is approved, we'll send you a return shipping label and instructions on where to send your package. Please don't send any item back without contacting us first — items returned without an approved request can't be accepted.

Refunds are processed once we receive and inspect your returned item, and are issued automatically to your original payment method.

Please allow some time for your bank or credit card company to post the refund — it can take a few business days on their end. If a week has passed and you still don't see your refund, please contact us at weloveourcustomers@invicibleskincare.com and we'll help track it down.

The fastest way to get the item you want is to return your original purchase and place a new order separately.

Once your return is approved and processed, your refund will be issued — and your new order will ship on its own timeline.

A Primer+™ subscription delivers repeat shipments on the schedule you choose, with your stored payment method charged automatically for each delivery.

You select the duration and frequency at checkout. Some subscriptions auto-renew at the end of their duration — and you can cancel or change yours at any time.

To cancel your Primer+™ subscription, use the link in your order confirmation email or email us at weloveourcustomers@invicibleskincare.com.

Through the link in your confirmation email, you can change frequency, skip a delivery, update your address or payment method, or cancel entirely. If you'd prefer help from our team, just email us.

A pre-order is a purchase of a product that is currently out of stock or coming soon, and it can be cancelled anytime before it ships.

We may collect either a full payment or a partial deposit at checkout, with the remainder charged when your order ships. Once a pre-order has been fulfilled, it follows our standard 60-day money-back guarantee — see Returns & Refunds above.